Job Description

Store Manager – Vinnie Louise

Location: Franklin, TN

Reports To: Director of Operations/Owner

Employment Type: Full-Time

About the Role

We are seeking a motivated, fashion-forward Store Manager to help lead our women’s clothing boutique. This position plays a key role in ensuring exceptional customer experiences, driving sales, maintaining brand standards, and supporting day-to-day store operations. The ideal candidate is detail-oriented, confident in leadership, and passionate about style and customer service.

Customer Experience & Sales

• Deliver and model an exceptional customer experience, ensuring every guest feels welcome and supported.
• Assist customers with styling, product education, and personalized recommendations.
• Drive sales through engagement, product knowledge, and clienteling.
• Handle escalated service needs professionally and promptly.

Store Operations

• Support daily store opening and closing procedures.
• Ensure store cleanliness, merchandising standards, dressing room upkeep, and product presentation align with brand guidelines.
• Assist with inventory management including receiving, tagging, restocking, and organizing product, and suggestions inventory moves & reorders.
• Maintain awareness of store security procedures and loss prevention strategies.

Team Leadership

• Support, train, and motivate sales associates to reach individual and team goals.
• Provide leadership in the—delegating tasks, managing floor coverage, and making decisions.
• Foster a positive, inclusive, and energetic team environment.

Administrative & Compliance

• Assist in scheduling, time management oversight, and performance feedback conversations.
• Track key performance indicators (KPIs) and communicate results to the team.
• Support adherence to company policies, procedures, and operational standards.

Qualifications

• 1–3 years of retail experience; boutique or women’s fashion experience preferred but not required.
• Previous supervisory or team-lead experience  strongly preferred.
• Strong communication, leadership, and conflict-resolution skills.
• Passionate about fashion, styling, and delivering exceptional service.
• Able to multitask in a fast-paced environment with strong attention to detail.
• Flexible availability including weekends, holidays, and peak seasons.
• Ability to lift up to 30 lbs and be on your feet for extended periods.

Traits We Love

• Warm, approachable, and customer-obsessed
• Self-motivated and solutions-oriented
• Strong sense of style and trend awareness
• Reliable, accountable, and team-focused
• Thrives in a boutique environment and enjoys building customer relationships

Benefits & Perks

• Competitive Salary + Bonuses
• Employee discounts
• Opportunities for growth within the company

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

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