Job Description

About the job

Join the House of AMOUAGE

Are you ready to lead and elevate our brand at the iconic House of AMOUAGE? We are seeking a dynamic Store Manager to inspire our retail team, deliver exceptional service, and create unforgettable client experiences that embody our heritage

Your Mission

As a Store Manager at AMOUAGE, you will lead your team in creating a welcoming environment and delivering exceptional client experiences. You will guide and inspire associates to help customers discover their perfect Amouage fragrance, while overseeing operations, driving sales, and ensuring every interaction reflects the luxury and heritage of AMOUAGE

Your Impact

• Recruit, train, coach and supervise sales team
• Meet sales and financial goals
• Oversee inventory management and communicate needs/provide feedback to forecast team
• Execute brand visual merchandising
• Optimize/leverage sales and promotional materials
• Build sales and service strategy and executes on customer outreach
• Removes roadblocks and generates solutions for wide range of business and team challenges
• Provide extraordinary customer service with the ability to develop meaningful and loyal client relationships.
• Build and maintain client data base through consistent follow-up with clients, scheduling appointments for new launches, replenishing stock and inviting to store events.
• Ability to manage store operations: processing shipments/transfers in a timely manner, merchandising goods on sales floor, maintain perfect visual standards, aware of inventory/shortage concerns and communicate any replenishment needs.
• Being responsible and accurate for processing cash and card payments, balancing cash registers with receipts.
• Reporting discrepancies and problems to the supervisor/manager.
• Keeping the store and stock room/back-office tidy and clean, dusting, cleaning shelves, props etc. mopping floors etc.
• Ability to communicate effectively with customers, peers and management and create strong partnerships with other store sales associates and managers to meet customer needs and develop business driving initiatives.

Your Journey With Us

The House of AMOUAGE, has been on an aggressive growth trajectory within the fast-growing ultra luxury perfumes segment, unlocking tremendous personal and career development opportunities for our team members across multiple locations including Muscat, Dubai, New York, Seoul and Kuala Lumpur. We foresee the incumbent of this role to grow in this opportunity together with AMOUAGE.

Your Expertise

• Successfully managed a stand-alone store
• Led mentored and managed a sales team
• Built a successful business from the ground up
• Maintains a positive outlook; is motivated and motivating
• Works well in an ambiguous environment
• Seeks to always improve and do better
• Growth and ambitious mindset
• Serves others and provides excellent service
• Entrepreneurial in nature and eager to learn.
• Driven to lead team to execute exceptional client experiences.
• Agile and comfortable with ambiguity.
• Person of integrity, and with reputation for consistency and ethical business practices.
• Resilient and tenacious under challenging situations.

The AMOUAGE Advantage

Join a House that has been creating luxury fragrance experiences since 1983. At AMOUAGE, you'll be part of a legacy that combines artisanal craftsmanship with modern innovation, bringing extraordinary olfactory experiences to clients worldwide.

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