Foundations Systems of Michigan, A Groundworks Company, is seeking talented Sales & Service Technician to join their team in the Traverse City, MI area!
The Sales & Service Technician is an integral part of the customer journey post installation. They focus on partnering with customers to inspect and service preexisting company installed foundation repair and water management solutions. The Service Technician supports our customers with additional solutions options and needs.
Why you should join our Service Team
Base Pay + Commission with NO CAP on earnings
Average annual earnings $120,000
Company Vehicle and Gas Card provided
Full-time nonseasonal work
Pre-qualified, high-quality appointments, no cold-calling required!
Advanced leadership training opportunities from a promote from within led culture
Benefits include Medical, Dental, Vision, Long/Short Term Disability, Life insurance, 401(k) with a company match, PTO after applicable waiting periods
Equity in North America’s Leading Foundation Repair and Water Management Company
Job Responsibilities
Execute appointments scheduled with customers
Travel to customers' home based on assigned appointments
Build long-term relationships with customers and professionally represent the company
Recommend additional products and services to enhance or improve original installation or to remedy a potential issue through established processes and procedures
Perform annual customer maintenance visits, examining work previously completed
Perform reactive service appointments, diagnose, and fix any issues
Install additional products purchased by the customer as necessary
Adhere to safety regulations and procedures when carrying out responsibilities
Examine solutions installed by the company and determine potential warranty or non-warranty work
Communicate the status of each job (completions and complications) and submit all necessary documentation to the Service Manager and customer as required
Other duties as assigned
Qualifications
1 or more years of proven sales experience preferred but not required
Construction/Home Improvement experience preferred
Proven customer relations experience preferred
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