Job Description
Position Summary
The Retail Workforce Management Specialist supports the planning, analysis, and system administration activities that help optimize labor deployment across the retail organization. Reporting to the WFM System & Labor Standards Manager, this role assists with maintaining workforce management systems, validating labor standards, and generating labor performance insights. The WFM Specialist helps ensure schedules align with customer demand, business goals, and compliance requirements to drive operational efficiency.
Key Responsibilities
Workforce Management System Support
Labor Standards & Modeling Support
Reporting & Analysis
Collaboration & Communication
Qualifications
Success Measures
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